Technical Service & Application Manager (Personal Care/ Home Care)

Job Purpose

To lead the Technical lab in Indoneisa for ICS CC


  • Manage Technical support to Sales as well as customers (Global and Local  Accounts) in country
  • Foucs on building solid customer relationship with the R&D teams of Customers
  • Initaite formulation development  to expand database of  formulations and to address requests of customers
  • Generate and manage technical projects from customers in the country ( including customer visits)
  • Responsible to product promotion from a Technical aspect (for new launches as well as Focus products)
  • Work closely with Regional Tech (Singapore) and marketing team for concept rollout and other marketing activities
  • Manage the Team and activities  in Indonesia Lab
  • Carry out Technical visits to Cutomer for initiation and follow up on projects  to ensure succes in sales
  • Manage Trainings on Technical aspects  to Sales as well as to Distributors
  • Have a strategic view on the growth in sales by  initiating new concepts in the lab
  • Conduct Technical Seminars / Paper presentations during Trade Shows/ Exhibitions
  • Support Product and Concept launch initiatives
  • Track the Projects initiated in the Lab for commertial success
  • Ensure growth by realising projects with Key Customers


  • Bachelor Degree is Cosmetic Technology , or  Degree in Chemistry /Biology/Chemical Engineering
  • More than 7 years in relevant industry Personal Care and Home Care
  • Having strong knowledge in formulation and R&D related with Personal Care and Home Care Products
  • Good communication skills and adaptability
  • English communication are essential


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