The “Engine” of Innovation
Clariant Mining sees innovation as going beyond product and being inclusive of process, service, organization, marketing and the business as a whole: our business and our customers' business.
Focusing on customer needs is where innovation begins. It's where we find the stimulus to seek new ways of satisfying ongoing customer needs in multiple dimensions. This means we strive to go beyond one-off isolated creativity for the new and better, and instead, seek innovation that brings real added value to customers in a broader sense.
Clariant Mining aims to make innovation happen internally and as our customers need it. This implemented strategy is called “Innovation Excellence.”
A Program for Innovation Excellence
Innovation Excellence is the central process by which Clariant Solutions ENCOURAGES, NURTURES, MANAGES and DRIVES INNOVATION across and throughout the organization with the goal of “rapid market-to-idea-to-market.” True to our vision, Innovation Excellence inspires invention that brings significant success to our customers in a systematic, sustainable way and makes a real impact on their businesses.
A key area of customer focus, and one that is of fundamental importance to our customers, is that of service delivery. Clariant Mining views service delivery as “process innovation in action.” Innovation Excellence drives the process of delivering customer benefits from innovation to where customers need them the most to grow and improve.
Innovation Excellence is therefore the “engine” of innovation within Clariant Mining. It has created a culture for us that stirs a passionate attitude for customer focus, and has empowered employees to pursue that passion.
By definition, it is a truly customer-focused organization that will drive innovation. Innovation is the means by which a company satisfies the unmet needs of its customers, and that is the way of Clariant Mining. As mining industry changes, we constantly adapt, re-engineer and evolve how we innovate and how we deliver sustainable value to our customers. Essentially, excellence in innovation happens when everyone shares the passion, is engaged with the customer and when everyone is part of the team.
- Environmental issues
- Water shortages
- Lower mineral concentrations
- Multiple target minerals
- Skilled manpower shortages
- Additional processing and handling needs
Clariant’s commitment to innovation means that Clariant Mining customers can count on “Performance and Value Delivered” today and into the future.